Join our Team! We are Hiring an Account Director

Are you driven to do work that makes the world a better place? Have you honed your communications expertise at an agency and are now ready to work with clients that feed your soul? Are you a natural born connecter – of both ideas and people? Are you the one your clients count on to keep complex projects organized and make sure every deadline is met? Do you frequently end your tweets with #ILoveLA?

Hershey Cause Communications, one of the first mission-driven strategic communications agencies and a pioneer in the field of cause communications, has an exciting opportunity for an experienced and dynamic communicator who wants to change the world for the better. We work nationally but are grounded in Los Angeles’s rich and diverse culture. We have a uniquely “LA” spirit of innovation that helps our clients transform fields like healthcare, education, the environment and domestic violence by providing strategy, insight, planning and implementation across media that build influence and amplify impact.

The Account Director is a key position at Hershey Cause Communications. A seasoned communications and marketing professional with exceptional client/account management and people skills, the Account Director is responsible for leading several of our client accounts, bringing a strategic mindset; top-notch ideas and skills in communications and public relations; and a positive, team-oriented attitude to the job. Like us, the ideal person for this position embodies our values: excellence, quality, substance, vision, energy, warmth and authenticity.

Critical Job Responsibilities

Strategic Marketing and Communications

Manage and lead strategy development of a full range of marketing and communications projects and campaigns including public relations, branding, advertising, digital and social media, event planning, message development, collateral development and more
Oversee the execution of marketing and communications projects
Develop strategies and work plans
Provide creative solutions to client projects, grounded in knowledge and experience communicating to diverse populations

Account Management

Lead account management of clients
Primary point of contact for client, ensuring client project goals are achieved and service and quality expectations are exceeded
Build and supervise teams of people necessary for client accounts and projects
Develop and manage project timelines and production schedules and ensure that projects are delivered on-time
Establish client budgets and monitor job cost accounting, based on supplied reports
- Weekly monitoring of client accounts
- Monthly projections and identifying priorities for the month

In partnership with the Operations team, responsible for managing the cost, schedule and performance for client engagements and ensuring the client experience is exceptional

New Business Development

Generate new business with current client accounts
Lead/assist in the preparation and implementation of new business proposals and pitches
Participate in networking opportunities including trainings and speaking engagements development of white papers, etc.

Agency Marketing and Promotion

Participate in bi-weekly agency marketing meetings
Periodically contribute content for the agency’s blog or newsletter
Provide counsel for and help develop marketing strategy and tactics
Contribute to the agency’s social media presence while at conferences and events

Professional Development and Administration

Supervise account team members and contribute to their short and long-term professional development
Participate in agency meetings
Stay abreast of industry news and trends
Participate in staff recruitment and hiring/vetting processes; train new account staff

Minimum Requirements

Education and Experience

At least seven years of experience in marketing communications, public relations, advertising or related field
Three to five years of agency experience, supervising projects and teams
Degree in marketing, communications, public relations or related field preferred
Strong project management skills required

Skills and Abilities

Record of achievement in marketing communications, media relations and creative services
Proven expertise in reaching the diverse communities of California
Expertise/industry knowledge in philanthropy, public policy and/or social entrepreneurship
Strong organizational, follow-through and time management skills
Strong project management skills
Demonstrated success with project planning, project management tools, budget development, resource planning and delivery
Ability to translate client requirements into strategic concepts
Impeccable speaking and written communication skills
Excellent interpersonal skills necessary to build and maintain client relations and direct project members
Proficient with MS Word, Excel and PPT. Must be able to work on a Mac platform

Our mission, core values and guiding principles are at the center of everything we do.

Mission

We use communications to make a positive difference in the world

Guiding Principles

The following are essential to Hershey Cause Communications as a company, in our work, with our clients, and within and among ourselves:

Consistent Excellence. Timeless Quality. Best-in-class pros.

Intelligence permeates everything we do. Thoughtful.

Always thinking ahead. Vision. First to spot big ideas.

Energy. Excited about our work. Passionate about what we do.

Warmth. A “realness” in ourselves, our work and our clients. Authentic.

Core Values

The following are qualities that we embrace in our team and in our clients:

Positive Energetic

Approachable Passionate

Accountability Authenticity

Collaboration Quality

Vision Clarity

Passion Honest

Diverse Humor

Creative Intelligent

If our mission and values align with yours, if your skills and experience match what we’ve outlined above and if you’re serious about having a positive impact on the world by using “Communications for Good,” we’d love to hear from you.

Please send resumes, cover letters and writing samples per the following instructions to Juliet Gifford at careers@causecommunications.com

1) Resume should include work experience, skills, education and salary history

2) Cover letter should include the following:

Why do you want to work at Hershey Cause Communications?
Why this position is attractive and would be satisfying?
What do you bring to this position? How do your skills and experience match the job?
Your desired career path

3) A brief professional writing sample (report, memo, correspondence) that illustrates your ability to describe an issue and/or delineate next steps or recommendations. This document should be an example of your writing abilities, critical thinking, and mastery of form (i.e. layout, presentation, design, etc.)